Recurring meansthat theproduct subscription needsto berenewed everyyear. Thesystem automaticallyselects theapplicableRate plan. OntheMy subscriptionstab, clickAdd () nextto thedesired product. Ifyou'reregistered asatax-exempt customer, please contactourSalesteam toaddaproduct toyoursubscription. Aftersubscribing toaproduct, youcan view thesubscription details and purchase moreproducts on the TechSmithsubscriptionmanagementportal. Toadd thefirst product toyour subscription, please contactourSalesteam. On the TechSmithsubscriptionmanagementportal, youcan purchase asubscription for these products: HowDoI Manage CreditCards forMySubscription? HowDoI AssignandRevoke Seats forProducts inMySubscription?

HowDoI Change theAuto-Renewal Status forMySubscription? How Do I Add Products to My Subscription? OntheMy subscriptionstab, locatetheproduct to be removed.Ĭlicktheellipsisbutton (), andthen clickCancel product.ĭid you find what you were looking for? Provide feedback.

Gotothe TechSmithsubscriptionmanagementportal and signin to your TechSmithaccount. Formoredetails, see HowDoIChangetheAuto-RenewalStatusforMySubscription? Formoredetails, please contactourSalesteam.Ĭancelallproducts inyoursubscription starting fromthenext billingperiod. Increase thenumber oftotalseats thatwerepurchased forthisproduct. Tocheck ifyou areentitled toarefund, see TechSmithReturnPolicy. HowDoI View Payments andRefunds forMySubscription?Ĭanceltheproduct subscriptionsooner. Onthisday, theproduct willberemoved fromyoursubscription, andall assignedseats willberevoked.

On the TechSmithsubscriptionmanagementportal, youcan cancel asubscription for these products:Īfterthecancellation, youcan keepusing theproduct until thelastday ofthecurrent billingperiod (ex.January 23,2021).

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